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Security Systems in San Diego
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In San Diego?

A security system is designed to protect your home. But what occurs if your home security alarms go off in San Diego? What actions should you take to help make sure you and your family are taken care of?

The first thing to do is to avoid panicking. You should understand that your 24/7 monitoring professionals are there for you. Then follow these steps to be prepared for any emergency.

Our Dedicated Representatives Help You Stay Safe

A security monitoring representative is immediately alerted when your San Diego home security alarms go off. After an agent is notified, they will contact you n a hurry to determine what triggered your home’s defense. Your alarm may trip due to a range of emergencies, including:

  • Burglary

  • Smoke

  • Flood

  • Alarm tripped by accident

In cases when your system was tripped accidentally—like forgetting that the motion sensors are armed when you unlatch a window or door— a monitoring specialist will reach out to ask if you need help. Provide your proper code, and they will deactivate the alarm.

If you have an urgent situation, your monitoring team member will send out emergency personnel, including law enforcement, firefighters, and medical professionals, to your home. They can also act as the point of contact in the event you are not on site. Your dedicated monitoring staff will even let first responders know which component was tripped, increasing their preparedness for what might be a hazardous environment. The monitoring expert will stay on the line with you to help you stay in control and instruct you on what to do next.

Recommended Steps if Your Alarm Goes Off In San Diego

Getting roused from bed in the dead of night to your alarm going off can be terrifying—even moreso if you don’t know why it’s happening. The smartest thing you should do is stay as calm as possible and proceed with the following:

  • Before anything else, move to a safe place. Gather your family and pets as quickly as possible and relocate to a shielded space in the house or exit as quickly as possible. It's a natural response to want to face the situation in your home, but this may put you and your family at greater risk. As an alternative, focus on attempting to keep yourself and your family safe and letting the authorities resolve the crisis.

  • Secondly, take advantage of your home security app to stay connected with your monitoring staff. They'll dispatch authorities who will be in transit to your residence within minutes.

  • Third, keep a persistent line of communication with your monitoring team and emergency professionals. You can get patched through, so all parties are talking together. Or, if you can't get a direct call to authorities, you’re still able to obtain notifications by text message. Even if it’s only a false alarm, it's smart to thoroughly communicate with all teams so you know what to do should an actual problem happen.

Defend Against All Types of Emergencies in San Diego with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems takes pride in ensuring you and your family are secured. With around-the-clock monitoring, home automation, and safety alarms, your property will become the safe haven it's supposed to be. Design your ideal home security package by submitting the form on this page or dial (619) 354-2314 to take the first step toward a secure property.